01736 797168

Total Payment Protection (topp) Policy cover:

In compliance with the UK Package Travel, Package Holidays and Package Tours Regulations 1992 an insurance policy has been arranged with Travel & General Insurance Services Limited (t&g), to protect customers’ prepayments in the unlikely event of our financial failure and paid in respect of

  • non-flight inclusive packages commencing and returning to the UK
  • the ground handling aspects of packages where the customer is responsible for arranging travel to the destination

offered in this brochure/literature/document/on this website (subject to the terms of the insurance policy), for:

  • a refund of such prepayments if customers have not yet travelled, or
  • making arrangements to enable the holiday to continue if customers have already travelled

Customers’ prepayments are protected by a topp policy.

In the unlikely event of financial failure please contact the claims helpline on 0870 0137 965. A copy of the policy is available on request.

This policy is provided by Travel & General Insurance Services Limited (t&g), registered number 02527363 and underwritten by International Insurance Company of Hannover SE (Inter Hannover). Inter Hannover is registered in Germany, registration number HRB 211924. Registered Office Roderbruchstraße 26, 30655 Hannover, Germany.  t&g is authorised by the Financial Conduct Authority.  Inter Hannover is authorised by the Bundesanstalt für Finanzdienstleistungsaufsicht and authorised and subject to limited regulation by the Financial Conduct Authority. Details about the extent of Inter Hannover’s authorisation and regulation by the Financial Conduct Authority are available on request.

To see the TOPPS Certificate, please click the logo below. (Opens in a new window).